Skip to content

Delivery information

SAVER DELIVERY £3.99

We offer Saver delivery at £3.99 for Royal Mail Tracked for all orders under £100. We offer Free delivery for orders over £100. Orders will normally arrive between 3-5 working days but please allow for extra time during busy periods due to high volume of orders. This applies only for mainland UK postal addresses. Delivery to Outlying areas (e.g. Highlands) and Northern Ireland can take between 5 - 6 working days to arrive.

If you are not at home to accept delivery they may deliver your item to a safe place location at the address without a specific instruction from you.

PLEASE NOTE: Any orders placed on a Saturday, Sunday and after 2pm on a Friday will mean your order will be dispatched on the Monday.

STANDARD DELIVERY £4.99

We offer Royal Mail 24 delivery at £4.99. Orders will normally arrive between 1-2 working days but please allow for extra time during busy periods due to high volume of orders. This applies only for mainland UK postal addresses. Delivery to Outlying areas (e.g. Highlands) and Northern Ireland can take between 3 - 4 working days to arrive.

If you are not at home to accept delivery they may deliver your item to a safe place location at the address without a specific instruction from you.

PLEASE NOTE: Any orders placed on a Saturday, Sunday and after 2pm on a Friday will mean your order will be dispatched on the Monday.

 

EXPRESS DELIVERY £7.99

We offer Express next working day delivery at £7.99. This applies only for mainland UK postal addresses. Orders will normally arrive the next working day. To ensure next working day delivery; orders will need to be submitted before 4pm Mon - Fri.

Express Delivery to the Outlying areas (e.g. Highlands) and Northern Ireland can take between 2 - 3 working days to arrive.

Working Days are Monday to Friday excluding bank holidays.

Express Delivery lead-time information

Order Day Order Time Delivery Day
Monday Before 4pm Tuesday
Monday After 4pm Wednesday
Tuesday Before 4pm Wednesday
Tuesday After 4pm Thursday
Wednesday Before 4pm Thursday
Wednesday After 4pm Friday
Thursday Before 4pm Friday
Thursday After 4pm Monday
Friday Before 4pm Monday
Friday After 4pm Tuesday
Saturday All Day Tuesday
Sunday All Day Tuesday

 

ROYAL MAIL DELIVERY INFORMATION

Royal Mail will always try to deliver items first time, this may include leaving it at the property in a safe place or with a neighbour, however if this isn’t suitable customers can use the Royal Mail app to stop this from happening at the address.

Royal Mail would then take the item back to the Delivery Office and leave a card with instructions for the customer to collect it.



TRACKING ORDERS

As soon as your order is dispatched, you will receive a confirmation email with a tracking number. Visit www.royalmail.co.uk to track your order.


SATURDAY DELIVERIES

Unfortunately, we do not deliver on a Saturday.


TIMING OF ORDERS

We process orders in our warehouse from 9am to 2pm Monday to Friday. Therefore, if your order is placed on a bank holiday, after 2pm, late on a Friday or on the weekend, please expect a small delay. Orders will normally arrive in 2-5 working days. Next day delivery orders will normally arrive between 1-2 working days.


DELIVERIES 

Delivery to remote areas can take an extra 1-2 days. Local weather conditions can also affect delivery time.

At this time, we ship orders to mainland UK & Scottish Highlands. We are unable to ship to the Channel Islands, Isle of Man, EU and BFPO addresses.


BANK HOLIDAY DELIVERY

Over national UK bank holidays delivery will be delayed. Orders will be fulfilled on the next working day and will take 3-5 working days to be delivered.